Terms And Conditions for Label holders.

Definitions:-

“labelholders.co.uk / ASG Services Ltd. 'The Company'

ASG Services Limited TA “labelholders.co.uk”
 
'the Customer'

the person/company who purchases goods from the web site or ASG Services Ltd
 
'the Recipients'

the persons for whom the product are purchased. In the case of multiple recipients, the instructions and/or the signature of any one of them shall be binding upon them all.

'labelholder.co.uk products'

the list of products featured on the labelholders.co.uk website are available for general purchase.

'Service period'

the period from the date from order of goods to the time all items ordered by the Customers have been delivered

'Consultant'

a dedicated personal adviser provided by labelholders.co.uk free of charge whose job is to provide advice and assistance to the Recipients through the service period
 

1. Order Placement and Purchase of goods

Orders shall be placed with the company accompanied by full details of a valid credit card account. Such account shall be debited with the price of the order as follows:-

a. prior to dispatch of the ordered goods in the case of a straightforward purchase 

2. Prices

Label holders.co.uk will determine the price for any item appearing on its website. Should the price of an item change after it has been purchased, but before it has been received by the customer or Recipients, the price of the item will be the latest price. Should the item be exchanged for a credit, the amount of the credit will be the amount paid by the customer. 

3. Price Promise 

LabelHolders.co.uk is committed to providing best value for money and will price match any products appearing on its web site provided that the Company is notified within 7 days of receipt of the goods and will refund the price differential subject to the following conditions:-

The comparison must be with exactly the same size, colour, adhesive etc

The competitor's price must be available to be viewed on an online store or catalogue and must include delivery charges that can be viewed prior to purchase. Labelholders.co.uk is unable to meet a negotiated or special price for particular customers e.g. individually negotiated or special discounts.
We will require printed proof of the competitor's offer and any 'hidden extras' such as postage, packing and delivery charges need to be added to the competitor's offer in order to compare the goods on equivalent terms.

Where a customer requests us to price match an item seen elsewhere, but not yet ordered from Labelholders.co.uk, our best efforts will be made to meet this price subject to stock availability, and the terms above. 

4. Delivery Address 

The customer and/or Recipients are responsible for supplying full and correct delivery details at the time of purchase. Should inaccurate details be provided, labelholders.co.uk cannot be held responsible for any resulting incorrect delivery or non-delivery. Should shipments be returned to us due to such a delivery failure, Labelholders.co.uk has the right to charge the customer for the re-shipment of the goods to the correct address. Labelholders.co.uk is not obliged to re-stock and refund the cost of the goods. 
 

5. Returns and Exchanges 

5.1 General Purchases
To return any items other than discrepancies and faulty or damaged items, please contact labelholders.co.uk by telephone, letter, fax or email within 7 (seven) days of their receipt. Labelholders.co.uk will not authorise the return of unwanted items after this time. No goods may be returned without prior authorisation. The cost of returning and insuring the items is the responsibility of the customer. All returns must be sent back safely packed, unused, in their original packaging and fit for resale. Refunds will only be made when the items have been safely received and inspected. Any import duties and original delivery costs are non-refundable. 
 
5.2 In the event of your receiving any discrepancies or any faulty or damaged items, please contact labelholders.co.uk by telephone, letter, fax or email within 3 (three) days of their receipt, together with an image of the damaged or faulty item. No claims for discrepancies and faulty or damaged items will be accepted without such notification or after this time. Upon receipt of your notification, labelholders.co.uk will then contact you regarding your claim. Any returns must be authorised by labelholders.co.uk in advance and labelholders.co.uk will accept no responsibility for unauthorised returns. All returned items must be safely packed, unused and in all their original packaging. Refunds will only be made upon the safe receipt of authorised returns. Any goods which are received by the customer or Recipients damaged or faulty or not ordered will be replaced without charge providing that the company has been notified within 3 days of receipt and providing that the goods are returned to the company as received within 7 days 
 
5.3 The Company will not be responsible for any losses incurred by the customer or Recipients in non-recoverable carriage and/or importation costs associated with the delivery of any goods or their replacement howsoever caused. 
 

6. Cancellations 

6.1 General Sales
Any customer's order for goods offered on the Company's web site, may be cancelled at any time prior to dispatch. 
 

7. Item availability & discontinuations 

Labelholders.co.uk will always use its best endeavours to meet forecast dispatch dates. However the Company shall not be held responsible for any consequences of delays in delivery, howsoever caused. 

8. Delivery Charge

There are no delivery charges for deliveries to UK Mainland Addresses other than Scottish highlands between 9.00am and 5.00pm on weekdays. 

9. Overseas Deliveries

Deliveries to non UK mainland addresses can be provided subject to extra charges to cover the cost of carriage, import charges, insurances etc. 

10. Quality of Goods and Warranty

All product warranties offered by labelholders.co.uk are those of the manufacturer or supplier and labelholders.co.uk offers no further warranty beyond these. 

11. Confidentiality

Any personal data relating to customers taken by labelholders.co.uk will be used solely for that purpose; labelholders.co.uk will not rent or sell any of its customers' personal information. 

12. Acceptance 

12.1 labelholders.co.uk reserves the right to:-
(a) Decline or cancel an order at any time at its discretion;
(b) Amend these terms & conditions at any time without prior notice
 
13. By placing an order with labelholders.co.uk the customer/Recipients agree to accept the Company's terms and conditions  

13. Accuracy

Whilst every effort is made to ensure that all the information displayed on the website is fully accurate labelholders.co.uk will not be responsible for any consequences of errors and omissions and reserves the right to amend or correct any entries or omissions that may occur without liability. 

14. These Terms and Conditions are governed by English Law.